1. Introduction

Dreamcraft Events respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following personal information when you interact with our website or purchase tickets:

• Name
• Email address
• Contact information
• Payment details processed through secure payment providers

Payment information is processed securely through trusted third-party payment processors.

3. How We Use Your Information

Your personal information may be used for:

• Processing ticket purchases
• Vendor bookings
• Event communication and updates
• Customer support
• Legal or compliance requirements

4. Information Sharing

We do not sell or rent your personal information.

Information may only be shared with:

• Payment processors
• Event service providers
• Legal authorities if required by law

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorized access.

However, no online platform can guarantee complete security.

6. Your Rights

You have the right to request access to or correction of your personal information.

Requests may be sent to: info@dreamcraftevents.co.za

7. Policy Updates

Dreamcraft Events reserves the right to update this Privacy Policy at any time. Updated policies will be published on the website.